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The Diwalimela story
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Diwali
Mela, India's first ever and largest online
Diwali gift store, celebrates its seventh
year in a row in 2007. Our journey with
you began in 1998 when we celebrated the
festival of Diwali with you by sending sweets
and gifts to your loved ones. On our website,
we offer you the widest range of sweets,
cards, gifts and beautiful handicraft items,
from which you can have your pick and please
your loved ones. In 2000-2001, we ventured
into e-commerce and have grown tenfold in
the last three years. One of the reasons
for our growth is the love and warmth we
have received from our patrons and customers,
which has allowed us to build and maintain
a strong bond with you.
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Diwali gifts
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We
offer a wide range of carefully selected
gifts, sweets, handicraft items and exclusive
cards. Our products maintain strict quality
control standards during product selection,
to ensure only the best items are offered
to you-- our most valued customer. Our products
are chosen with a personal touch, keeping
the festivity and sanctity of the festival
of Diwali, in mind, to ensure that you may
express your best wishes perfectly.
Our exclusive products have the aptitude
to attract and please all age groups. It
includes marble gifts, diyas, candles, dry
fruit packs, latkans, Laxmi-Ganesh wooden
idols, Diwali Gift Pooja Thali, Mandir,
Perfumed Gel Candles, Ganesh Latkan Ceramic,
Incense Set, Lamp Shades, Set of Diyas,
Bandhanvaar with Assorted Dry Fruits, Lamp
Shades, Blue Pottery Diyas and lot more.
Have a special gift in your mind? You are
sure to find it on Diwali Mela.
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Handicraft products
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The
handicraft products on our site are made
by traditional master craftsmen, from North
India. Our marketing representative personally
travels to various locations, sometimes
in the interiors of regions, to meet the
descendants of court artists, whose skilled
hands create works of art for discerning
customers worldwide. These artists are personal
painters and sculptors of the courts of
Rajas and Maharajas of India and their art
has been passed on from father to son for
generations.
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Sweets and chocolates
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The
sweets, we offer, are the best of Haldiram's
range. The Rasgullas and Gulab Jamuns are
packed in airtight containers, to ensure
they remain fresh and unspoilt in transit.
Haldiram's is a global brand established
in Bikaner, Rajasthan, in 1937, which specializes
in manufacturing traditional Indian sweets
and snacks. Haldiram's sweets and snacks
are internationally recognized for their
purity, traditional taste and certified
quality. The chocolates and cookies we offer
are from Cadburys and Britannia, which are
reputed brands known for their delicious
taste and excellent standards of quality.
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Packaging and sending the
gifts
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Special
care is taken while packaging and transporting
these gifts to ensure that no damage is
done to your Diwali gifts and further your
sentiments attached to them. We offer special
packaging for the gifts, sent with great
care.
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Customer care
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Each
year as Diwali Mela has grown, we have addressed
all customer issues through our customer
redressal mechanism. This has helped us
build a base of loyal customers who place
their confidence in Diwali Mela, as a time-tested
store that always provides quality products
and genuinely cares about its customers.
With our six years of experience, Diwali
Mela is known for its customer friendly
and efficient service. Our marketing head
Mr Mani Singh can be contacted at +91 9871399003
between 08:00 to 20:00 IST, for orders,
shipments or any other clarifications. We
are available around the clock, in the days
leading up to Diwali to answer all your
queries, through Live Chat. You can also
communicate with us online at mani@infobase.co.in
and care@diwalimela.com.
We offer order tracking so that you can
be sure of where your parcel is, at any
time on its delivery route. You will also
receive e-mail confirmations of your order
being placed and shipment being made. When
your parcel reaches its destination, we
will inform you that it has been received.
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You can track your order
through two easy ways:
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- We provide you an interface on Diwali
Mela, with which you can view the status
of your order.
- Once the order is shipped, you will
receive your waybill number through mail,
with this number you can track your order
details on Blue Dart website.
- In case of the places Blue Dart does
not offer its services, you can surely
track your order through Diwali Mela.
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We are committed to ensuring
that our customers are happy with the rakhis
and gifts we offer. The positive feedback
we have received from satisfied customers
in the past motivates us to provide you
with a better and more efficient Diwali
Mela in 2007.
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